Privacy Policy
1. Legal Status
We are licensed by the Government of Curaçao with license number #365/JAZ, allowing us to operate within Germany.
- We are registered under GALAKTIKA N.V., Scharlooweg 39, Willemstad, Curaçao.
- Our jurisdiction is Curaçao.
- Yes, we have permission to operate in Germany and offer reliable services for German players.
2. Registration and Login Process
To create an account with us:
- Click "Sign Up", enter your email address, select a currency (EUR/USD), and set a password.
- Complete your profile by providing name, date of birth, address, and phone number.
- Confirm your email via the link sent to you.
- Make a deposit to activate your account.
We require Know Your Customer (KYC) and identification verification for withdrawals:
- ID
- Proof of address
- Payment method
Your account will be activated instantly after email confirmation, with KYC verified within 1-3 days.
Important Terms:
- Minimum age requirement is 18.
- One account per user/IP address.
- We reserve the right to restrict countries; please check our terms for details.
3. Games and Software Providers
We offer a vast selection of games from top software providers:
- Top games include Starburst, Gonzo's Quest, Big Boat Big Catch, OOF the Goldmine Planet, Aviator crash game.
- Our software providers are: NetEnt, Evolution Gaming, Big Time Gaming, Hacksaw Gaming, NoLimit City, Play’n GO, Yggdrasil, Red Tiger, Thunderkick (licensed by MGA/UKGC where applicable).
Our total game count is over 3,000.
Game Categories
- Slots
- Table Games
- Live Casino
- Crash Games
- Jackpots
4. Bonuses and Promotions
We offer the following bonuses:
- Welcome Bonus: 50% match up to €300 (minimum deposit €20).
- Welcome offers specific to Germany include up to €900 package + 500 Free Spins.
- To activate your welcome bonus, select it in our cashier before making your first deposit.
Bonus terms apply:
- Wagering requirement is 45x bonus.
- Max bet is €5 per game round and slot games contribute 100% to wagering requirements.
General Bonus Terms
- Max win limit applies for slots at 10x the bonus amount.
- Welcome bonuses have a time limit of 30 days typically.
- Weekly reloads include a 50% match up to €100 + free spins.
- Cashback offers are tied to your VIP status.
5. VIP and/or Loyalty Program
Our loyalty program rewards points for wagers:
- Convertible points: use them as bonuses
- Tiered system:
- Bronze, Silver, Gold, Platinum, Diamond tiers with benefits like birthday bonuses €40-€1000, cashback, exclusive games, faster withdrawals
6. Payment Methods and Banking Terms
We accept the following deposit methods:
- Visa/MasterCard (minimum €20; instant processing)
- Crypto (BTC/ETH/USDT)
Withdrawal options are also available via Visa/MasterCard or Crypto.
- Maximum withdrawal limits per day are: €5000.
- Processing times vary between 1-5 days for withdrawals, with no fees.
7. Key Terms and Conditions
- Bonus terms apply:
- Wagering requirement is 45x bonus.
- Max bet is €5.
- Deposit limits can be set on a daily/weekly/monthly basis
- Withdrawal limits include maximum: €5000/day
8. Mobile and Technical Features
We offer mobile optimized apps for both iOS and Android:
- Dedicated apps approximately ~150MB in size, browser-optimized.
- Full HTML5 with responsive design.
User experience on mobile includes intuitive touch controls, light/dark mode, and fast loading times.
Registration is the same process as on desktop via our app or browser.
9. Security and Fair Play
We maintain high security standards:
- Advanced SSL (Cloudflare standard) encryption
- Certified RNG for fair gaming.
- Provable fairness for crash games.
Support channels are open 24/7 with a response time under <5 minutes.
Languages supported: English/German
10. Responsible Gambling Features
We take responsible gambling seriously:
- Reality checks to monitor player behavior
- Self-exclusion options (permanent or temporary)
- Contact us at for support.
Additionally, we recommend the following external organizations:German support services like Check-dein-Spiel and BZGA are available for guidance.
11. Advantages and Disadvantages
Pros:
- 3,000+ games
- Generous bonuses
- Mobile apps with fast crypto withdrawals
- VIP perks
Cons:
- High wagering requirements (45x)
- Limited payment options